Beauty Clinic Frontliner - Customer Service & Sales Representative

Join a thriving beauty clinic in North Jakarta as a Frontliner and become the face of exceptional customer service in the booming beauty and wellness industry. This role offers more than just a job—it’s an opportunity to grow with a supportive team and a company that values your skills and dedication. As a Beauty Clinic Frontliner - Customer Service & Sales Representative, you’ll be the first point of contact for clients, ensuring they leave with a smile and a memorable experience.

In this dynamic role, you’ll be responsible for a wide range of tasks, from greeting clients to upselling products and services. You’ll work in a fast-paced environment, where your ability to multitask and think on your feet is essential. With a strong focus on customer satisfaction, you’ll learn to handle inquiries, resolve issues, and build lasting relationships with clients.

📋 Tanggung Jawab Pekerjaan

• Greet and assist clients with a warm and professional demeanor.
• Provide information about products and services, and make personalized recommendations.
• Process transactions and manage payments using POS systems and cash registers.
• Upsell and cross-sell products and services to increase sales revenue.
• Handle customer inquiries and complaints, ensuring a positive resolution.
• Maintain a clean and organized clinic environment.
• Assist with inventory management and restocking products.
• Collaborate with the team to ensure smooth operations and high customer satisfaction.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in customer service, retail, or a related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to work well under pressure in a fast-paced environment.
• Familiarity with POS systems and cash handling procedures.
• Basic knowledge of beauty products and services.
• Ability to stand for long periods and perform physical tasks.
• High school diploma or equivalent. Additional certifications in beauty services or customer service are a plus.

🛠️ Keahlian

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