Admin Executive (Hospitality / Customer Service)

Join Zen Career as an Admin Executive (Hospitality / Customer Service) and become a key player in delivering exceptional service while fostering long-term client relationships. Based in the vibrant regions of Bali, including Canggu, Ubud, and Denpasar, you'll be at the heart of our operations, ensuring smooth and efficient daily functions.

In this role, you'll handle a wide range of administrative tasks, from managing schedules and coordinating with vendors to ensuring our clients' needs are met with precision. With a focus on hospitality and customer service, you'll be the face of our company, representing us with professionalism and warmth.

This is an exciting opportunity to grow within a dynamic team, with the potential to advance your career in a supportive and innovative environment.

📋 Tanggung Jawab Pekerjaan

• Manage and coordinate schedules for staff and vendors, ensuring optimal coverage and efficiency.
• Handle administrative tasks such as data entry, document management, and record-keeping using tools like Microsoft Office Suite and Google Workspace.
• Assist in the organization and execution of events, ensuring all logistics are in place and running smoothly.
• Provide exceptional customer service, addressing client inquiries and concerns promptly and professionally.
• Maintain and update client databases, ensuring accurate and up-to-date information.
• Coordinate with various departments to ensure seamless communication and collaboration.
• Assist in the preparation and distribution of marketing materials, including emails, newsletters, and promotional content.
• Support the team in maintaining a clean and organized workspace, adhering to health and safety protocols.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a similar administrative or customer service role, preferably in the hospitality industry.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Gmail).
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent communication skills, both written and verbal, with the ability to interact with clients and colleagues professionally.
• Familiarity with event planning and coordination is a plus.
• Ability to work well in a team and independently in a fast-paced environment.
• Fluency in English is required, with Bahasa Indonesia as a plus.
• Valid SIM (Indonesian Identity Card) and the ability to work legally in Indonesia.

🛠️ Keahlian

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